can you reverse mpesa after 24 hours. Well, the answer is no, there is no way you can do that, and we confirmed the same with the telco. can you reverse mpesa after 24 hours

 
Well, the answer is no, there is no way you can do that, and we confirmed the same with the telcocan you reverse mpesa after 24 hours  You can also check your M-PESA balance by going to “my account” on the M-PESA phone menu

0205137400. Safaricom Careers. As I type this, it's Monday 5:20 PM. To achieve this, follow the steps outlined below: Visit Safaricom’s portal at On the left-hand side of the homepage, click the “Live Chat” tab. Ended up with 5K plus airtime that i really didn't need. 1. However, M-Pesa provides a process to reverse. With Online Banking, you can access your accounts day and night – no need to wait for your monthly account statements or limit your banking to branch timings. For example, how to reverse money from PesaPal to M-Pesa. There is also the option of calling Safaricom on 234 or 100. The moment you realize you have sent money to the wrong number, take the message you received from Safaricom MPESA, copy it, create a blank message and paste the message. Send it to 456 and wait. Forward the transaction code to 456. Here are some vital facts regarding the Mpesa maximum account balance and other vital necessities. You can now access M-PESA via. Follow-up with the recipient will be done and feedback will be shared within 2 hours. This step is essential as reversal requests can’t be done remotely. Safaricom processes around 500 M-Pesa transactions per second and has been testing the SMS reversal service among its staff. Enter the amount you want to send (it should be within your Fuliza M-Pesa limit), then enter your M-Pesa pin and click "OK. Once submitted, you will be contacted by a customer support agent within 24 hours to commence the dispute resolution process. Reversing Mpesa transactions with Safaricom online. Method 2 ( Customer Services ) Kcb M-Pesa Reversal; Equity M-Pesa Reversal: M-Pesa Airtime Reversal; M-Pesa Reversal From Wrong Number: Mpesa Reversal Fuliza; Mpesa Reversal Failed: If Reversal fails you can do; Conclusion: FAQs: 1. Here are the steps on how to transfer Fuliza to another person's M-Pesa. This is especially true if the recipient hasn’t already withdrawn the money and if it’s still. How do I reverse Mpesa Transaction sent to wrong number? asked Apr 29, 2021 in Safaricom by anonymous. HELLO UPWORK, I HAVE NOTICED THIS ISSUE IS NOT JUST WITH ME. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the. Safaricom is constantly seeking to find new innovative ways to put more and more control into the customer’s hands and with the version 1. Before you get to link your PayPal account to M-Pesa, there are several things that you should at least have. Yesterday, I withdrew funds from my Upwork to my MPESA number and although the transaction was successful, I have not yet received the We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as. Take legal action. Hello, My Mpesa transactions have really delayed and it was urgent. Call Safaricom through customer care number 100. Send the whole message to SMS number456. They will call the recipient and request them to return the money. Write your Standard Chartered account number on the Account No. The money usual takes 24hrs to 48hrs to be reversed. If you don’t have their contact, then call safaricom customer care through dialing 100 and provide them with your details. Select Pay Bill option. The procedure of reversing wrong till number transaction. Opening Two paypal account with one email. For further assistance get in touch with our Contact centre,. You can deposit money into your MPesa account using a mobile money agent, ATM, or bank transfer. This is the code that you input in the required field then submits your application. Enter Business no. Kindly work on it. 1. As you wait, pray that the wrong recipient hasn’t withdrawn the money already or sent it elsewhere. Once you link MPESA to PayPal account, you can select Lipa na M-PESA on your registered Safaricom mobile number. Reverse an MPESA Transaction via the SMS Code 456. Now, use the Mpesa code to complete your Kuccps. . Card rejection. Fallacious transfers. When you receive a message that has allegedly come from M-Pesa , please verify that it’s from M-Pesa rather than from a. ) Maximum Daily Transaction Value is KSHs 140,000. It is usually done 24 hours after it has. On Saturday morning she found out that all her money Ksh 44,000 was withdrawn at 9:31PM by thieves in the same Safaricom. If it is more than 24 hours then call Safaricom by dialing 100. On Wednesday, it extended the trial to. Twitter: @safaricom_care. 15MB + 15SMS. ‍ There are two distinct types of sleep debt to be aware of: acute and chronic. That's waaaaaay past the 24 hours plus one business day rule! I've reached out to Mpesa and support here, but nobody seems to know where the delay is as Upwork says contact Mpesa while Safaricom, Mpesa's parent company, says. You can: Sms the word ‘reverse’ to 234 or 100. If INR ≥1. Best Top 5 and Bottom 5 Schools in Every County. However, you have two options to deal with reverse calls if they are a bother: 1. Please note that M-PESA transactions may take 24-hours to reflect in your account. If the money was sent within 24 hours then send the transaction message to 456. I am guessing unclaimed MPESA balances also fall under this. Hi guys. This is the top leading site where you can earn money from online surveys in Kenya. 1. Safaricom will hold the money in the till number not to be utilized. How to reverse M-PESA Paybill transaction by calling customer. Normally it takes less than 3 hours before I receive my cash. Press 'Request cancellation'. The number you can use to get in touch with a Safaricom Mpesa. This is the easiest and fastest method to reverse an MPESA transaction. What is the maximum daily transaction value for M-Pesa? The maximum daily transaction value is Ksh 500,000, with individual transactions capped at Ksh. Remember to carry your correct meter number, national identity card and the transaction details. The latest M-PESA app update will now allow you to state the reason when requesting an M-PESA transaction reversal. Hi Caleb, Did you receive your MPESA withdrawal? I also withdrew my money on Friday and I have not received a coin?The funds will be processed to your MPESA account in 2 hours to 3 calendar days after transaction confirmation, depending on the value of the transaction. Consequently, Airtel money charges to Mpesa customers are expected to reduce as approved by the Central Bank of Kenya. 5# Step, you will be redirected to a secure payment gateway where you have to fill in your. For you to reverse your Mpesa transaction on the phone, dial 100 at no charges. During the day, the transaction can take from 2 hours to 24 hours to be reversed while at night, you’ll have to wait till the next morning. Course Application/Revision Fee Payment Procedure – KUCCPS Mpesa Paybill Number. M-PESA Tips - Check M-PESA balance When you perform an M-PESA transaction, you will receive a text message that confirms your transaction and tells you your new balance. Once submitted, you will be contacted by a customer support agent within 24. There are several things you. Calling customer care. Enter Business no. You can also chat with Safaricom from their selfcare site or twitter handle. 70,000) Confirm the amount and proceed with the transaction. Social media Reaching out to Safaricom via social media account could be a good idea. Do you want to know how to reverse mpesa till number, wrong paybill transaction, and money withdrawal from agent after 24 hours? If YES, then this is the. Copy the entire text. Enter the Amount. 100 and Ksh. If you fail to reverse/accept the prompt to reverse an M-PESA message containing money erroneously sent to your number, keep in mind that you risk a 2-year jail term, a Ksh 200,000 fine, or both. I've contacted both Upwork and Safaricom without success in tracing the funds. How to reverse a wrong Mpesa transaction? If you send money to the wrong recipient, contact Safaricom customer care immediately at 100 to request a reversal. Step 2. What You Need to Link Your PayPal Account to M-Pesa. By doing this, Safaricom will start the reversal process. e. Open a new SMS and put in the transaction ID as your message. 10/= 15. Storo bonus. As at writing this article, it had 10k installs on android phones. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy. When you click the reversal option, a new dialogue box will be opened. Can Safaricom Reverse Mpesa? Can You Block Someone on Mpesa? Can You Cancel a Bank Transfer After Its Been Sent? Can You Get a Bank Transfer Returned? Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts To reverse a normal M-PESA transaction sent to the wrong phone number, follow the following steps. You should receive an SMS from Safaricom alerting you on the initiation of the reversal process. 2 How to increase fuliza loan limit. To avoid extra transaction charges, withdraw all you need at once within this range. Send Money. 2. e. It could take a few seconds or even up to 24 hours. Follow-up with the recipient will be done and feedback will be shared within 2 hours. You are allowed to send a. See the guidelines below. Airtime To Mpesa Apk. Or check it out in the app stores Home; PopularI don't know what is wrong with upwork and Mpesa recently, too much delays, I too withdrew my money yesterday, it has been over 24 hrs now but no money in sight😵Go to the M-Pesa menu and select Lipa na M-Pesa, followed by the Pay Bill option. g 202112345678901. I made a withdrawal from Upwork to Mpesa last Friday at 7:33 AM my time. After you have provided them with the Mpesa transaction code, a message confirming the Mpesa reversal request will be. NOTE: Make sure that you have confirmed whether the money has been withdrawn or not. ke Student Portal Do Safaricom Lines Expire? However, the process is not as simple as it is to reverse a payment sent to the wrong Safaricom mobile number. Select ‘Withdraw to Mpesa’. One would then receive a response from “Reversal” that the request for a reversal has been started, and that an update will be shared within two hours. Request for an MPESA reversal via SMS to 456. Go to Mpesa. Customers will be asked to type the M-PESA transaction code or copy-paste the entire message as the message. One of our team members will soon follow up on your support ticket to assist you further with We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified. In simple terms, you have to be very keen while conducting transactions. mySafaricom APP. For more information, call 08600 08600 or send us an email at [email protected] Application/Revision Fee Payment Procedure – KUCCPS Mpesa Paybill Number. After registration, customers will access M-PESA statements using the below easy to follow steps: Dial *334# from your M. Carry your national identity card, the correct meter number, and all the transaction details along with you. Hello Upwork Support? I'm Kevin **Edited for Community Guidelines** from Kenya and I withdrew some earnings from my account directly through MPesa. That is how to retrieve mpesa. I received an email that the withdrawal was processed but I have not yet received any money in my MPesa wallet. I received an email that the withdrawal was processed but I have not yet received any money in my MPesa wallet. M-Pesa, a widely used mobile money platform, offers convenience and speed when sending and receiving money. Step 1: Forward M-Pesa SMS to 456. Can you reverse mpesa after 24 hours? First, the time of the day. Transaction cost, Ksh0. MPesa & other Mobile Money: You can also fund your account or withdraw funds via MPesa. Copy the transaction code in the MPESA transaction message sent to you by Safaricom. Pay school fees . what. With a mpesa business, you are typically self-employed and responsible for finding your own insurance, which can be quite costly and time-consuming. Method 1 ( USSD Code ) 2. Select Mpesa. Enter your phone number as the Account Number. Enter Business Number 800088. Posted By KICTANet Admin On May 17, 2018 2. After 24 hours of wrong transactions, Safaricom won’t be able to make a reversal for you. The G2 M-PESA platform offers versatile integration capabilities that our development partners can take advantage of, to create excellent M-PESA journeys across the different industries they serve. You can use this procedure: Sms the word ‘reverse’ to either 234 or 100. Yeah? Well it's been way past 24 hours for me and other freelancers in Kenya. To request an M-PESA reversal from the chatbot Zuri, save Zuri’s number – 0722000100. Press 2 and hit send. Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts Complete Guide to Making Kuccps Mpesa Payment Complete Guide to Making Kuccps Mpesa Payments Distance. Enter your phone number as the Account Number. The Mpesa reversal time limit is 24 hours. Within 24 hours of sending the SMS to the Mpesa reversal code 456, the refund will be processed. This is a request I think most Kenyan freelancers will support wholeheartedly. To reverse an M-Pesa transaction sent to the wrong paybill, you have to forward the Mpesa transaction SMS or text message you received to the shortcode 456. The telco informed users that they would no longer receive monthly M-Pesa statements sent via email. Thank you,So how can you reverse diabetes?. Call Safaricom customer care for the reversal of the transaction, you can dial 234 or 100. If the. a. Confirm your phone number. 5. M-PESA customer care will call the merchant in charge of the till number and ask a few questions. Since friday, reaching out the best way I can. Upon confirming, the money will be deposited to your Mpesa account. Secondly, if the recipient of the money decides to make an MPesa transaction before you reverse the money you sent, the reversal fails. Follow these simple steps to initiate a reversal. Choose “Full Statement” to enter your ID or passport number. One of Equity Customer Care agent will pick your call and ask for your account number and phone. Go to the notification SMS sent by Safaricom and copy the Transaction Code. Scan this QR code to download the app now. Mpesa to Airtel Money [ Airtel to M-Pesa, Deposit, Withdraw, Reverse ] By Abioloa July 18, 2023 August 24, 2023. Enter your M-PESA PIN and Send. Course Application/Revision Fee Payment Procedure - KUCCPS Mpesa Paybill Number. You will get a comprehensive response upon sharing the message to abovementioned number. The Mpesa reversal time limit is 24 hours. Instagram: SafaricomPLC. Go to Mpesa menu and select PayBill. Visit the Nearest Safaricom Shop: Go to the nearest Safaricom shop or authorized M-Pesa agent. Confirm your phone number. If you haven't already, please check that your M-Pesa account is fully activated and complete the necessary verification process. Categories How to Tags Can you reverse Mpesa after 24 hours?, How long does it take to reverse money from Mpesa?, How to reverse Mpesa after 24 hours, Requesting for Mpesa reversal via social media, Requesting Mpesa reversal by visiting an Mpesa agent, Reversing Mpesa transactions with Safaricom online Leave a commentSafaricom M-PESA can occasionally lead to you sending money to the wrong person. Firstly, our artime to cash services can be of help also for people who buy large airtime amounts from bank accidentally. Enlisting the Help of an M-Pesa. There are several ways to initiate the reversal process. Follow these steps to request for a reversal on 456: After completing the transaction, send the complete message to 456. I'm close to hitting the 48 hr mark. The KSh 5000 will be returned to your M-PESA account. You must exercise patience since the reversal process is not as straightforward as you may think. Choose "M-Pesa statement" under option 3. Visit the Kenya Power and Lighting Offices. AM POSTING IN CAPS IN CASE YA'LL MISSED MY LAST TWO POSTS. 3 MPESA Transfer to Unregistered Users. You will require to provide your number, your full name, date of birth, last top-up on your line as well as your ID number to confirm ownership of your line. ~ Bojan. It’s as simple as that. Key in your store number. 820201. Hi Geoffrey, I'm sorry to hear your withdrawn earnings still haven't reflected on your account. Open the Safaricom App on your device. This is so wrong. Hi Antony, I'm sorry to hear your withdrawn earnings still haven't reflected on your account. Thank you. WHY IS IT THAT NOBODY IS ADDRESSING THIS ISSUE. If it has been more than 24 hours then you will need to contact Safaricom for reversal. There are several ways to contact M-Pesa customer care. WE NÈED HELP!! STOP IGNORINGNot a dime brother, wondering whether it will ever make its way to our accounts. Customers will be asked to type the M-PESA transaction code or copy-paste the entire message as the message. In case you realize that you have mistakenly send money to a wrong number, you can start the reversal process by following these steps: Go to the M-pesa confirmation SMS of the wrong transaction. On the space, enter the Standard Chartered Bank Paybill number 329329 and press enter. Relax and wait for Safaricom do its thing. If it has been more than 24 hours and one business day, please reach back to us so that we can assist you accordingly. The reversal process may take a few hours. You can: Sms the word ‘reverse’ to 234 or 100. If you need to register for fuliza, dial code *234# on your safaricom line. co. Allows you to earn bonga points when you buy various Safaricom products and services. In the meantime, please read up on this help article for more information about M-PESA fees and timings. Next, select Fuliza M-PESA to opt in for the service. It is however not be able to be reversed if the wrong person receiving the money has already withdrawn the money by the you the time you reverse the transaction. This step is essential as reversal requests can’t be done remotely. The first thing you need to do in case of an incorrect money transfer is to inform the bank. Same problem here. How to Reverse M-PESA Wrong Till Number Transaction Once you realize you have sent money to the wrong till number, call M-PESA customer care on your phone using 234. There are times when withdrawals to MPESA may take up to 24-hours. While contacting the recipient may not work in this case, you should call Safaricom Customer Care at 234 and ask them to assist you with the reversal process. August 14, 2023 0 17 Mpesa APP Mistakes happen, and sending money to the wrong person on M-Pesa can be distressing. g 202112345678901. Why Mpesa reversal? Mpesa Reversal Rules: Mpesa Reversal From an Agent: Mpesa reversal from Wrong Agent; Mpesa Reversal till Number: M-Pesa Reversal for. Go to your Lipa na M-PESA Menu. Note: The OTP generated is valid for 24 Hours from the time of request. IS ANYBODY FROM UPWORK ONLINE. Pay schools fees for your loved ones to over 10,000 schools countrywide directly from your account. Three separate withdrawals between Thursday and Saturday and none was successful despite emails from UPWORK saying otherwise. Dial *234# >> "My account" is option 7; choose it. Okolea Loan App: How to get upto shs. New M-PESA balance is Ksh300. In simple terms, you have to be very keen while conducting transactions. 92 after 24 hours. M-Pesa agents can assist you in reversing a transaction. Choose Send Money. But I had to wait for almost four days. Click on Mini statements. HELLOOOO. For you to reverse your Mpesa transaction on the phone, dial 100 at no charges. Then forward the transaction SMS that was received from M-PESA to the number 234. If bought the airtime through bank or sent through Sambaza, then there is no way you can reverse the airtime unless you liaise with the recipient. When you do this ,the reversal process begins and a refund should be made within 24hrs. Vodacom will be able to reverse the. Facing the same problem too. 4. Visit Sendwave's online support center or call us 24 hours a day for. 3. The 456 reversal can only work within 24 hours of transaction. Question: Is it possible for me to open two paypal accounts with the same e-mail but different numbers. 0. Do you know that now you can easily receive you M-Pesa statement of any period you choose. You will receive a response from “Reversal” that the request for a reversal has been started, and that an update will be shared within 2 hours. KUCCPS - The Kenya Universities and Colleges Central Placement Service wishes to announce that the online application system opens for the second revision of degree, diploma and certificate choices. 4. To reverse a normal M-PESA transaction sent to the wrong phone number, follow the following steps. commented Dec 27, 2021 by Adut Deng. Enter the Amount. The 456 reversal can only work within 24 hours of transaction. From Mpesa side, they have advised me that there is no such a transaction on their side. I have contacted MPESA but they have asked me to contact Upwork ( my Service provider). ; MPESA withdrawal charges are the same for amounts between Kshs 501 and Kshs 2,500. I have contacted MPESA but they have asked me to contact Upwork ( my Service provider). Go to your M-PESA menu and select Lipa na M-PESA then the Pay Bill option. Community Member In response to bstojadinovic ‎08-17-2020 09:21 AM. 2. Your M-Pesa statement may take a while to arrive. Maybe by entering the wrong index number. The emergency loan can be approved within 24 hours, depending upon the loan amount requested. The minimum deposit amount via MPesa at FXPesa is Kes. g 202212345678901. 2 answers. Choose Lipa na M-Pesa option and then select Paybill. Here is how to reverse money using this SMS code: Go to the Mpesa message you have received from Safaricom, Immediately you realize that you have sent money to the wrong number, and copy the transaction code. 1. Respond with option 1 – Reverse. Please let us know if the withdrawn amount still hasn't reflected on your account by then so that we can issue a trace for you. You can only send up to Ksh 150,000 per transaction and a maximum of Ksh 300,000 per day. Is there a time limit for M-PESA reversal? You can only use the M-PESA self-reversal process within two hours after sending money to the wrong recipient. Safaricom will respond in less than five minutes, telling you they have received your message, and have started. Share the message on Safaricom’s Social Media. Is. Reverse an MPESA Transaction via the SMS Code 456. 5 Reverse MPESA sent to wrong number by sending the MPESA confirmation message to 456. Equitel:M-PESA Foundation. Enter the amount of money you wish to transfer. 50MB + 50SMS + WhatsApp. How to reverse Equity to Mpesa transaction. Steps to Install the MPesa Digital Certificate. Free access to WhatsApp kicks in when you do not have any other active data bundles. Enter Business no. You will receive a message from Safaricom “Reversal” that you’ve initiated a reversal request. It takes approximately 72 hours to recover money sent to the wrong till number via M-Pesa. All you need is the student name & the admission number. Phone. Taxes. 00. 35% for 30. You can access your ticket here. Search. You have to make sure that both accounts are linked to their respective bank accounts and not mobile money. Save your mpesa transaction message as a. You can upload maximum 10 files for the operation. Input your email address. Choose the wallet to transfer the money to. M-PESA USSD (*334#) M-PESA can be reversed using the below four methods. You are encouraged to check your messages for an update from the header “Reversal” To request for an M-PESA reversal by Chatting with Zuri: To request for an M-PESA reversal from Zuri, Customers can save Zuri’s number – 0722000100Here are a number of ways you can request for MPesa transaction reversal: Reverse MPesa Transaction by SMS Number 456. To request for an M-PESA reversal on the M-PESA APP: The transaction must have been done by the customer himself/herself. However, if you have not used Hakikisha for one reason or another, and your money has gone to the wrong number, you can follow the following steps to reverse the M-PESA transaction. Immediately you realise you sent money to the wrong Safaricom MPESA No, just go to the SMS you received from Safaricom. 20/= 50. As I type this, it's Monday 5:20 PM. Immediately you realise you’ve made a mistake, copy the entire message you receive. You can conveniently transfer money to any KCB account, accounts in other banks, to M-PESA & Vooma wallets with ease. Key in your ID or passport number. KUCCPS; How to make an application for KUCCPS inter university or college transfer. Enter the KPLC prepaid business number 888880 and press OK. Safaricom may ask you to be patient as it is likely that the process of reversal may take up to 2 hours. Select Pay Bill Option. Good morning Listers, Sorry to bring up an old conversation. After the transfer has been confirmed, it takes between 2 hours to 3 calendar days to process a withdrawal from your PayPal account to your M-PESA account, depending on the transaction value. The merchant will then be asked to refund the money. Provide the transaction SMS received. The mobile money product has been improved and imparted with. Change the resampling type and output image format, if necessary. Contact Safaricom Customer Care: The first step is to reach out to Safaricom customer care by dialling 100 or emailing customercare@safaricom. How to register fo fuliza. M-PESA customers can use Hakikisha on the various transaction channels: M-PESA APP. You can do this by quickly calling up the customer care number and providing them with all the details of the transaction. To reverse an M-Pesa transaction sent to the wrong paybill, you have to forward the Mpesa transaction SMS or text message you received to the shortcode 456. Safaricom Roaming. Some banks are unable to reverse airtime wrongfully purchased. 1. Select Reversals 5. Then forward the transaction sms received from M-PESA to the number 234. Others are : Safaricom bonga. Send the message to 456. M-PESA Sim Tool Kit. When you send money to the wrong number, immediately forward that confirmation message to 456. You Can Give Reason for M-PESA Reversal Request in the M-PESA App. 6 Transfer to other Mobile Money Users. Hi All, Our payment processor confirmed the issue with M-Pesa withdrawals initiated between 8/14 and 8/17 has been resolved. Our team will assist you further directly on your ticket, thank you. I did withdraw money from Upwork to Mpesa. The minimum withdrawal amount is Ksh. We have been consolidating the different interfaces our developers have expressed interest in to enable innovation around M-PESA and allow for third. Alternatively, you can request a full statement monthly via USSD. Please note M-Pesa is currently only available to users in Kenya. Select Raise a Dispute option and fill in the required details. Please try reverse immedeiately so that the wrong MPESA receipent does. I have had two of my transactions reversed and was wondering if the mpesa payment system is back to normal? We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . It has been 4 days hence past the 24 hours you are telling me. Select M-Pesa Services 4. You can also chat with Safaricom from their selfcare site or twitter. Although the process can take up to 24 hours, it sometimes just takes a few minutes. How to get full Mpesa statement. 100,000. Below is a step-by-step guide on how to reverse mpesa transaction. Safaricom will get back to you immediately regarding the status of reversal; they will hold the money and contact the recipient. Via Safaricom’s customer service. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in theLaunch the Safaricom App on your Phone. Enter 4 digits Exam Year followed by 11 Digits Index Number as your account number. Table of Contents. The number you can use to get in touch with a Safaricom Mpesa agent is 100. Step 2. The exchange rate used will be displayed on the same page. Can I reverse airtime to M-Pesa? If. If the transaction still hasn't reflected on your account after 24-hours, you can come back here, and we'll assist you further. The traditional method for self-initiated reversal requests is SMS.